Richard Somerville Consulting
Example Projects
MysteryScope...
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...provides Mystery Shopping for the digital age.
Reporting includes full, real-time records of our mystery shopping interviewers’ interactions with all your customer touchpoints – whether video-, audio- (e.g. phone only) or browser-based.
Read more below.
MysteryScope
MysteryScope uses Online Remote Interviewing’s speed and flexibility to provide Mystery Shopping for the digital age. Reporting includes full, real-time records of our trained mystery shopping interviewers’ interactions with all your customer touchpoints – whether video-, audio- (e.g. phone only) or browser-based.
· Uses live online recording of all customer touchpoint experiences
· Client viewing of either live or recorded mystery shopping sessions possible from any broadband Internet connected PC
· See also generic ‘-Scope’ product attributes here
For further details or a project cost quotation, email info@richardsomervilleconsulting.com or telephone (+44) 020 7193 3270.
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